Buyer FAQ

The questions we get every week

Short, honest answers on MOQ, lead time, samples, testing and shipping. If yours is not here, the floating button or the contact form reaches the same export desk.

For a stocked or near-stock model we usually start around a mixed 20-foot container; for a new OEM/ODM development it is a full 40HQ of that model so the tooling and setup make sense. Tell us your quantity and we will say plainly whether it works.

For daily-use lounge and recliner pieces in cooler markets, top- or split-grain leather wears well and cleans easily. For warm or price-sensitive markets, a good technical fabric or PU often sells better and costs less. We quote both and let the retail price decide.

A repeat order in an existing spec is typically a few weeks after deposit; a new development with sampling runs longer because of the sample-approval loop on the mechanism. We give you a real date per order, not a slogan.

Yes. A large share of our output ships as OEM under customers’ labels, with your logo, manuals and master-carton artwork done in-house. See the OEM / ODM page for how it runs.

Commonly from about 35 kg/m³ high-resilience foam at the value end to 45 kg/m³ for contract and heavy daily use, with firmer support layers underneath. We quote density rather than calling foam "premium", so you can compare like for like.

We bench-cycle manual and powered units and quote the rated open-close count for the specific mechanism on your order. Powered models use motors that can include a USB or type-C charging console. Ask and we will share the figure for that unit.

We build and test to the relevant BIFMA or EN pattern and arrange third-party reports (for example SGS or TÜV) tied to your actual order. We do not issue blanket "certified" claims that are not matched to your build, because those do not hold up at customs.

They are bulky, so loading plan matters. We will tell you how a given model cubes out in a 40HQ and suggest knock-down or modular options where they meaningfully raise the container count.

Yes, and it is a good idea. The three collections share a foam, frame and mechanism programme, so you can fill a container across families and keep one supplier, one set of documents and one quality standard.

We export to more than 120 countries across the Americas, Europe, Asia, Australia and Africa, with cross-border e-commerce now a core channel. Tell us your port and market and we will confirm terms.

Send the spec — we'll quote the real thing

A few lines on models, quantities and your market is enough to start. If a job sits outside what we run well, we'll tell you rather than burn your sampling budget.